Spam, Scams and other Malicious Conduct

Policy Rationale

We aim to protect users and businesses from being deceived out of their money, property or personal information. We achieve this by removing content and combatting behavior that purposefully employs deceptive means - such as wilful misrepresentation, stolen information and exaggerated claims - to either scam or defraud users and businesses, or to drive engagement. This includes content that seeks to coordinate or promote those activities using our services. We allow people to raise awareness and educate others as well as condemn these activities.

You may not:

  • Post spam, such as large amounts of repetitive, unwanted messages, user reports or pings
  • Distribute, any kind of, unauthorized advertisements
  • Engage in phishing, spreading malware, or viruses
  • Defraud NepFam or others
  • Engage in viewership shaming
  • Sell or sharing user accounts, services, or features
  • Cheat the Twitch rewards system (such as the channel points systems)
  • Engage in any cheating, hacking, botting, or tampering, that gives the account owner an unfair advantage in an online multiplayer game

In addition we do not allow:

  • Sharing deceptive or misleading URLs, domains, or applications including:
    • Cloaking: Cloaking is any attempt to circumvent our content policies by intentionally presenting different off-platform content, such as URLs or applications, to our integrity systems versus what is shown to users.
    • Misleading Links: Content containing a link that promises one type of content but delivers something substantially different.This can include content in a promised app or software.
    • Deceptive redirect behavior: Websites that require an action (e.g. captcha, watch ad, click here) in order to view the expected landing page content and the domain name of the URL changes after the required action is complete, or automatically redirects users to a substantially different domain without any user action.
    • Like/share-gating: Requiring users to engage (in the form of likes, shares, follows, or any other public-facing form of engagement) to gain access to specific, exclusive content.
    • Deceptive platform functionality - Mimicking the features or functionality of our services, such as mimicking fundraising, in-line polls, play buttons, or the Like button where that functionality does not exist or does not function as expected, in order to get a user to follow a link.
    • Deceptive landing page functionality: Websites that have a misleading user interface, which results in accidental traffic being generated (e.g. pop-ups/unders, clickjacking, etc.).This includes tactics like trapping, where irrelevant pop-ups appear when a person attempts to leave the landing page.
    • Landing page or domain impersonation - An off-platform landing page, URL, or external website or domain that pretends to be a reputable brand or service by using a name, domain or content that features typos, misspellings or other means to impersonate well-known websites, domains or brands using a landing page similar to another, trusted site.
    • Other deceptive uses of URLs or links that are substantially similar to the above.
  • Posting, sharing, engaging with content or creating accounts, Groups, Pages, Events or other assets, either manually or automatically, at very high frequencies.
    • We may place restrictions on accounts that are acting at lower frequencies when other indicators of Spam (e.g., posting repetitive content) or signals of inauthenticity are present.
  • Attempting to or successfully selling, buying, or exchanging platform assets, such as accounts, groups, webpages, etc.
  • Attempting to or successfully selling, buying, or exchanging site privileges, such as admin or moderator roles, or permission to post in specific spaces.